Refund Policy

1. Introduction

Thank you for choosing EcoLife Daily. This Refund Policy explains our policies regarding refunds, returns, and cancellations for any products or services purchased through our website ecofriendlyproductsforeverydayuse.com.

We are committed to customer satisfaction and strive to ensure that every transaction meets your expectations. Please read this policy carefully to understand your rights and our procedures.

Business Registration: 46190573

Business Address: Flat 36 795 Corene Foreshore, Carrollmouth, QLD 2918, Cyprus

2. Important Notice About Our Services

EcoLife Daily primarily operates as an informational website and blog providing:

• Product reviews and recommendations for eco-friendly products
• Sustainable living guides and educational content
• Newsletter subscription services (free)
• Affiliate links to third-party retailers

Please Note: We do not directly sell physical products. When you click on product links or recommendations on our website, you will be directed to third-party retailers who handle all sales, shipping, and fulfillment. For refunds or returns related to products purchased through third-party retailers, please refer to their respective refund policies.

3. Digital Products and Services

If we offer any digital products or premium services in the future (such as e-books, online courses, premium memberships, or consulting services), the following refund policy will apply:

3.1 Digital Product Refunds

For digital products (e-books, guides, downloadable content):

• Refund Window: 14 days from the date of purchase
• Conditions: Refunds are available if you experience technical issues that prevent you from accessing the product and we are unable to resolve the issue
• Non-Refundable: Once a digital product has been downloaded or accessed, refunds are generally not available unless there is a technical defect

3.2 Premium Membership or Subscription Services

For any subscription-based services:

• Free Trial Period: If applicable, you may cancel during the free trial period without charge
• Monthly Subscriptions: Cancel anytime; no refunds for partial months
• Annual Subscriptions: Refund available within 30 days of initial purchase; prorated refunds may be available at our discretion
• Cancellation: You may cancel your subscription at any time through your account settings or by contacting us

3.3 Consulting or Coaching Services

For any one-on-one consulting or coaching services:

• Cancellation Notice: Must provide at least 24 hours' notice to cancel or reschedule
• Refund Policy: Full refund available if canceled 24+ hours in advance; no refund for cancellations within 24 hours of scheduled session
• Service Completion: No refunds after service has been provided

4. Third-Party Product Purchases

4.1 Affiliate Links

Our website contains affiliate links to third-party retailers selling eco-friendly products. When you click these links and make a purchase:

• The transaction occurs directly between you and the third-party retailer
• The third-party retailer's refund, return, and warranty policies apply
• We are not responsible for product quality, shipping, returns, or refunds
• We do not have access to your order information or payment details

4.2 Product Recommendations

While we thoroughly research and test products before recommending them, we cannot guarantee your satisfaction with products purchased from third-party retailers. If you are unsatisfied with a product:

• Contact the retailer directly for returns or refunds according to their policies
• Review the retailer's return policy before purchasing
• Keep all receipts and order confirmations

4.3 Our Affiliate Commission

We may earn a small commission when you purchase products through our affiliate links. This commission does not affect the price you pay or the retailer's refund policy.

5. Newsletter Subscription

Our newsletter subscription is completely free. There are no charges, and therefore no refunds are applicable. You may unsubscribe at any time by:

• Clicking the "unsubscribe" link in any email
• Contacting us at the information provided below
• Managing your preferences in your account settings

6. Refund Request Process

If you believe you are eligible for a refund for any services provided directly by EcoLife Daily, please follow these steps:

Step 1: Contact Us

Submit a refund request within the applicable refund window by contacting us:

• Phone: +50320837521
• Contact Form: Visit our Contact Page
• Mail: Flat 36 795 Corene Foreshore, Carrollmouth, QLD 2918, Cyprus

Step 2: Provide Required Information

Include the following in your refund request:

• Your full name and contact information
• Order number or transaction ID
• Date of purchase
• Product or service name
• Detailed reason for refund request
• Supporting documentation (if applicable)

Step 3: Review Process

We will review your request within 5-7 business days and notify you of our decision via email.

Step 4: Refund Processing

If your refund is approved:

• Refunds will be processed within 10-14 business days
• Refunds will be issued to the original payment method
• You will receive email confirmation once the refund is processed
• Please allow additional time for your bank or credit card company to process the refund

7. Non-Refundable Items and Services

The following are non-refundable:

• Services that have already been completed or delivered
• Digital products that have been downloaded or accessed (unless defective)
• Products purchased from third-party retailers through affiliate links
• Subscription fees for periods already used
• Customized or personalized services created specifically for you
• Services canceled with less than 24 hours' notice
• Free services or products

8. Payment Disputes and Chargebacks

8.1 Dispute Resolution

Before initiating a chargeback with your bank or credit card company, please contact us to resolve the issue. We are committed to working with you to find a satisfactory solution.

8.2 Chargeback Policy

Initiating an unwarranted chargeback may result in:

• Suspension or termination of your account
• Denial of future services
• Legal action to recover costs associated with the chargeback

We reserve the right to dispute illegitimate chargebacks and provide evidence of service delivery to financial institutions.

9. Cancellation Policy

9.1 Service Cancellations

You may cancel services according to the following guidelines:

• Scheduled Consultations: Cancel at least 24 hours in advance for full refund
• Subscription Services: Cancel anytime; effective at end of current billing period
• One-Time Services: Cancel before service begins for full refund

9.2 How to Cancel

To cancel a service:

• Log into your account and navigate to subscription/service management
• Contact us via phone at +50320837521
• Submit a cancellation request through our Contact Form
• Send written notice to our business address

9.3 Cancellation Confirmation

You will receive email confirmation of your cancellation within 48 hours. Please retain this confirmation for your records.

10. Technical Issues

10.1 Access Problems

If you experience technical difficulties accessing digital products or services you purchased:

• Contact our support team immediately
• Provide detailed description of the issue
• We will work to resolve the issue within 48 hours
• If unresolved, a refund may be issued at our discretion

10.2 Website Downtime

We strive to maintain 99.9% website uptime. If website issues prevent you from accessing purchased services, we will extend your service period to compensate for downtime or issue a prorated refund if appropriate.

11. European Union Consumers

If you are a consumer located in the European Union, you have additional rights under EU law:

11.1 Right of Withdrawal (14-Day Cooling Off Period)

You have the right to withdraw from a purchase within 14 days without giving any reason, except:

• Digital content if performance has begun with your consent
• Services fully performed with your consent
• Customized or personalized goods

11.2 How to Exercise Withdrawal Right

To withdraw from a purchase, send clear written notice to us before the 14-day period expires using the contact information provided below.

11.3 Effects of Withdrawal

If you withdraw from a purchase, we will reimburse all payments received from you within 14 days from the day we receive your withdrawal notice, using the same payment method you used for the original transaction.

12. Changes to Products or Services

12.1 Service Modifications

We reserve the right to modify, discontinue, or change any products or services at any time. If we make significant changes to a service you've purchased:

• We will notify you via email at least 30 days in advance
• You may cancel and receive a prorated refund if the changes materially affect the service

12.2 Price Changes

Price changes for subscription services will not affect your current billing period. New prices will apply upon renewal, and you will be notified in advance.

13. Promotional Offers and Discounts

13.1 Discount Codes

Promotional discount codes:

• Cannot be applied retroactively to past purchases
• Cannot be combined with other offers unless explicitly stated
• Have specific expiration dates and terms
• Are non-refundable and have no cash value

13.2 Special Promotions

Products or services purchased during special promotions may have different refund terms, which will be clearly stated at the time of purchase.

14. Warranty Disclaimer

FOR INFORMATION AND SERVICES PROVIDED BY ECOLIFE DAILY:

• We provide content and services "as is" without warranties of any kind
• We do not guarantee specific results from using our information
• Product recommendations are opinions based on our research and experience
• Individual results may vary

For products purchased from third-party retailers, manufacturer warranties apply (not ours).

15. Limitation of Liability

To the maximum extent permitted by law:

• Our liability for refunds is limited to the amount you paid for the specific product or service
• We are not liable for consequential, indirect, or special damages
• We are not responsible for products purchased from third-party retailers
• Refunds are your exclusive remedy for any claims related to our services

16. Fraudulent Refund Requests

We take fraud seriously. Fraudulent refund requests may result in:

• Denial of refund
• Account termination
• Legal action
• Reporting to relevant authorities

Examples of fraudulent requests include false claims of non-receipt, claiming technical issues that don't exist, or requesting refunds after fully utilizing services.

17. Gift Purchases

For services or products purchased as gifts:

• Refunds will be issued to the original purchaser
• Gift recipients cannot request refunds
• Gift purchases may have different refund terms

18. Currency and Exchange Rates

All refunds are processed in the original transaction currency. If exchange rates have fluctuated, the refunded amount may differ slightly from what you originally paid in your local currency.

19. Changes to This Refund Policy

We may update this Refund Policy from time to time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date. Material changes will be communicated via email to registered users. Your continued use of our services after changes constitute acceptance of the revised policy.

20. Questions and Contact Information

If you have questions about this Refund Policy or need assistance with a refund request, please contact us:

21. Acknowledgment

By making a purchase or using our services, you acknowledge that you have read, understood, and agree to this Refund Policy.